KBase for Outlook 2KBase for Outlook is a knowledge base that runs completely in an Exchange public folder.
kalmstrom.com Outlook Solutions
KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
- No extra windows - knowledge base available right inside Outlook
- No new client installation
- An environment that users already knows
- Off-line possibilities
- Select problem category and type from drop-down comboboxes or write your own and KBase will remember it next time.
- Ease of use
- Works with all versions of MS Outlook
- Rich text, html and attached files
- Full text searching
- Publish articles to web pages with expandable index where articles are grouped after problem category and type.
- Works stand-alone or with Public Folder HelpDesk for Outlook.
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