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cannot receive mail on outlook [message #109476] Sat, 20 January 2007 14:34 Go to next message
Don
Messages: 159
Registered: July 2006
Senior Member
I can send but cannot receive any emails. Everytime I press the
'Send/Receive' from 'Tools' tab, it keeps asking me of my of my Netwok
Password and Username. I checked with my ISP and they confirmed that my
Username and Password are correct. Please help me...
Re: cannot receive mail on outlook [message #109562] Sun, 21 January 2007 01:35 Go to previous message
Patrick Keenan
Messages: 38
Registered: July 2006
Member
"Don" <Don@discussions.microsoft.com> wrote in message
news:67A382FF-CC0A-49FE-8BCF-60562A667D5E@microsoft.com...
>I can send but cannot receive any emails. Everytime I press the
> 'Send/Receive' from 'Tools' tab, it keeps asking me of my of my Netwok
> Password and Username. I checked with my ISP and they confirmed that my
> Username and Password are correct. Please help me...

Be sure that you have the email server names and other settings, like SSL,
correct.

Verify the username and password with the web-mail interface your ISP almost
certainly provides. Use Notepad to write out the username and password,
and copy and paste these into the web mail interface. When you're sure
they are correct (you get into the mail), copy and paste them into Outlook.

If you still can't get in, you probably have the server names wrong.

HTH
-pk
Re: cannot receive mail on outlook [message #149692] Sun, 21 January 2007 01:35 Go to previous message
Patrick Keenan
Messages: 38
Registered: July 2006
Member
"Don" <Don@discussions.microsoft.com> wrote in message
news:67A382FF-CC0A-49FE-8BCF-60562A667D5E@microsoft.com...
>I can send but cannot receive any emails. Everytime I press the
> 'Send/Receive' from 'Tools' tab, it keeps asking me of my of my Netwok
> Password and Username. I checked with my ISP and they confirmed that my
> Username and Password are correct. Please help me...

Be sure that you have the email server names and other settings, like SSL,
correct.

Verify the username and password with the web-mail interface your ISP almost
certainly provides. Use Notepad to write out the username and password,
and copy and paste these into the web mail interface. When you're sure
they are correct (you get into the mail), copy and paste them into Outlook.

If you still can't get in, you probably have the server names wrong.

HTH
-pk
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