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Can't send from Outlook 2007 [message #235720] Fri, 19 October 2007 10:30 Go to next message
Erin
Messages: 34
Registered: July 2006
Member
The server in my office went down for a little while yesterday and since then
I can't send anything from Outlook. I don't get any error message, it just
sits in my out box. I left it overnight and it was still there when I got
back to work. I can't delete it unless I stop the send process. I've tried
sending other emails to other addresses and the same thing happens. What's
causing this and how can I fix it? I went to my email account on the web and
can send from there. I also can receive just fine in Outlook.
RE: Can't send from Outlook 2007 [message #235733] Fri, 19 October 2007 10:58 Go to previous messageGo to next message
Erin
Messages: 34
Registered: July 2006
Member
Thanks, but my emails aren't sending at all. I called the people who I was
sending to and they haven't received anything. Also, my send/receive isn't
doing it's scheduled thing, so I have to manually click send/receive to get
my email from my web account.

"K. Orland" wrote:

> http://www.howto-outlook.com/faq/messagestuckinoutbox.htm
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Erin" wrote:
>
> > The server in my office went down for a little while yesterday and since then
> > I can't send anything from Outlook. I don't get any error message, it just
> > sits in my out box. I left it overnight and it was still there when I got
> > back to work. I can't delete it unless I stop the send process. I've tried
> > sending other emails to other addresses and the same thing happens. What's
> > causing this and how can I fix it? I went to my email account on the web and
> > can send from there. I also can receive just fine in Outlook.
Re: Can't send from Outlook 2007 [message #235745] Fri, 19 October 2007 11:44 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
Erin <Erin@discussions.microsoft.com> wrote:

> The server in my office went down for a little while yesterday and
> since then I can't send anything from Outlook. I don't get any error
> message, it just sits in my out box. I left it overnight and it was
> still there when I got back to work. I can't delete it unless I stop
> the send process. I've tried sending other emails to other addresses
> and the same thing happens. What's causing this and how can I fix it?
> I went to my email account on the web and can send from there. I also
> can receive just fine in Outlook.

If this were happening to me, I'd enable diagnostic logging and see what'd
going on at the transport level.
http://support.microsoft.com/kb/831053/en-us
--
Brian Tillman [MVP-Outlook]
RE: Can't send from Outlook 2007 [message #235765] Fri, 19 October 2007 12:24 Go to previous message
Erin
Messages: 34
Registered: July 2006
Member
No error messages, but if I try to delete the message from the out box, it
says it can't delete while it's sending. So, I click on the bottom of the
window where it says Send/Receive in progress and cancel send/receive. Then I
can delete the message. So there are no messages in the folder when I try to
send a new one. And it only ever says there is 1 message in the out box. Once
I delete it, it says there's none. But now, I can't send/receive at all, even
when I manually click on it. The box pops up and says processing by all my
accounts, but doesn't go anywhere. Argh!

"K. Orland" wrote:

> If you have anything stuck in your outbox, nothing will send.
> Are there any error messages and/or numbers during the send/receive process?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Erin" wrote:
>
> > Thanks, but my emails aren't sending at all. I called the people who I was
> > sending to and they haven't received anything. Also, my send/receive isn't
> > doing it's scheduled thing, so I have to manually click send/receive to get
> > my email from my web account.
> >
> > "K. Orland" wrote:
> >
> > > http://www.howto-outlook.com/faq/messagestuckinoutbox.htm
> > >
> > > --
> > > Kathleen Orland - MVP Outlook
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "Erin" wrote:
> > >
> > > > The server in my office went down for a little while yesterday and since then
> > > > I can't send anything from Outlook. I don't get any error message, it just
> > > > sits in my out box. I left it overnight and it was still there when I got
> > > > back to work. I can't delete it unless I stop the send process. I've tried
> > > > sending other emails to other addresses and the same thing happens. What's
> > > > causing this and how can I fix it? I went to my email account on the web and
> > > > can send from there. I also can receive just fine in Outlook.
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