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PST file shows up twice in data file list

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PST file shows up twice in data file list [message #2358] Mon, 10 July 2006 12:20 Go to next message
Chris Bailey
Messages: 4
Registered: July 2006
Junior Member
I've got an odd (cosmetic?) situation with an Outlook 2003 system
(Windows XP Pro SP2 with all latest updates for both Windows and
Office). System is a Dell Latitude D610 with 1G RAM, and is otherwise
running fine (passes full spyware/virus sweep just fine).

The user has a .PST file named "mh-v3.PST", but it shows up in the
"Data File Management" section twice. It also shows as two different
trees. Both of these are identical; if you delete a message in tree #1
and then look in that same folder in tree #2, it's gone. So it's not an
*actual* duplicate file, but like an "echo" of the file showing up
twice. If I look in the "Data File Management" section, here's what I
see listed (the first is his auto-archive file, of course):

C:\Documents and Settings\matth\Local Settings\Application
Data\Microsoft\Outlook\mh-v3-archive-1.pst
C:\Documents and Settings\matth\Local Settings\Application
Data\Microsoft\Outlook\mh-v3.pst
C:\Documents and Settings\matth\Local Settings\Application
Data\Microsoft\Outlook\mh-v3.pst

Of those, the second one is marked "mail delivery location".

It seems pretty much just a cosmetic problem (no harm being done as far
as I can tell), but does anyone know how to fix this? It is kind of
annoying, and I'm wondering if it's indicitive of a problem I should
have fixed, like database corruption. Thanks!


Charles "Chris" Bailey
Saint Joseph MI
Re: PST file shows up twice in data file list [message #2369] Mon, 10 July 2006 14:24 Go to previous messageGo to next message
Chris Bailey
Messages: 4
Registered: July 2006
Junior Member
Thanks for pointing me to the fix. But, I would say that I *did* in
fact skim the archives looking for solutions to this, but was unable to
find the "countless" posts you refer to. This isn't an easy-to-name
problem, like something tied to a specific error number. What do you
look for? The word "twice"? "two"? "data files"? Sorry, it's too
esoteric to track down easily... little surprise I didn't stumble upon
these past postings.

Regardless, thanks for the advice. I'll see if it works for me.
CHRIS

On 2006-07-10 17:05:34 -0400, "Russ Valentine [MVP-Outlook]"
<russval@gmail.com> said:

> You didn't look before you posted. This question has been posted
> countless times.
> It is indicative of a corrupt profile, most likely because the
> information store was not migrated the way Microsoft wants you to.
> It is largely cosmetic.
> You can fix it by creating a new profile from scratch and migrating
> data to it the way Microsoft tells you to in the Outlook 2003 Help
> files.
> http://office.microsoft.com/en-us/assistance/HA010771141033. aspx
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