Outlook. Can't receive e-mails in Outlook 2007

Can't receive e-mails in Outlook 2007

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Can't receive e-mails in Outlook 2007 [message #299223]

Thu, 08 May 2008 21:56

rhalltgs
Messages: 1
Registered: May 2008

Junior Member

I just installed Outlook 2007 on my Vista system and it's not receiving any
e-mails sent to it. Also, it didn't transfer any of the e-mails I had in
Outlook 2003 — so, my saved/inbox folders are completely empty. I can send
e-mails, but can't receive.

I downloaded the service pack available on microsoft.com.

What can I do to fix this?

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Re: Can't receive e-mails in Outlook 2007 [message #299273]

Fri, 09 May 2008 04:12

DL
Messages: 2799
Registered: June 2006

Senior Member

Firstly use the Account test option & report back the exact err.msg

"rhalltgs" <rhalltgs@discussions.microsoft.com> wrote in message
news:50A511F6-F407-4861-8270-300585E46CF6@microsoft.com...
>I just installed Outlook 2007 on my Vista system and it's not receiving any
> e-mails sent to it. Also, it didn't transfer any of the e-mails I had in
> Outlook 2003 - so, my saved/inbox folders are completely empty. I can send
> e-mails, but can't receive.
>
> I downloaded the service pack available on microsoft.com.
>
> What can I do to fix this?

Report message to a moderator

Re: Can't receive e-mails in Outlook 2007 [message #299358]

Fri, 09 May 2008 10:56

Brian Tillman
Messages: 19336
Registered: June 2006

Senior Member

rhalltgs <rhalltgs@discussions.microsoft.com> wrote:

> I just installed Outlook 2007 on my Vista system and it's not
> receiving any e-mails sent to it. Also, it didn't transfer any of the
> e-mails I had in Outlook 2003 — so, my saved/inbox folders are
> completely empty. I can send e-mails, but can't receive.

Installing Outlook 2007 often creates a new mail profile and new PST. Use
the Mail applet in Control Panel to add your old PST to the mail profile.
--
Brian Tillman [MVP-Outlook]

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