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OL not updating NK2 file on exit - loses AutoComplete email addresses

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OL not updating NK2 file on exit - loses AutoComplete email addresses [message #300658] Wed, 14 May 2008 07:49 Go to next message
CJSnet
Messages: 47
Registered: July 2006
Member
Hi all, I have the latest Outlook 2007 but for a month have noted that
it no longer saves changes to the AutoComplete email addresses that
are held in the My Profile.nk2 file.

I believe this is because OL is not shutting down properly, however I
have closed all other tasks/services that could be using it.

If I Ctrl+Alt+Del to kill outlook.exe, then it does not save to NK2,
yet there is no other way to close OL.

At least I think that's the reason NK2 is not updating.

I did some experiments and did get Outlook to close by itself, and it
DID save NK2 changes that one time, but it has not been able to close
by itself since.

Is there a way to make saving of NK2 more regular?
Re: OL not updating NK2 file on exit - loses AutoComplete email addresses [message #300696] Wed, 14 May 2008 09:36 Go to previous messageGo to next message
outlookmvp
Messages: 14613
Registered: June 2006
Senior Member
you are correct in that its because outlook is not closing properly.
something is using it - are you using vista and the outlook sidebar gadgets?
a pda or smartphone? google desktop search?

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"CJSnet" <thesimpsonet-google2@spamarrest.com> wrote in message
news:5bb419bd-f375-4de3-aa78-9f16d23526cf@26g2000hsk.googlegroups.com...
> Hi all, I have the latest Outlook 2007 but for a month have noted that
> it no longer saves changes to the AutoComplete email addresses that
> are held in the My Profile.nk2 file.
>
> I believe this is because OL is not shutting down properly, however I
> have closed all other tasks/services that could be using it.
>
> If I Ctrl+Alt+Del to kill outlook.exe, then it does not save to NK2,
> yet there is no other way to close OL.
>
> At least I think that's the reason NK2 is not updating.
>
> I did some experiments and did get Outlook to close by itself, and it
> DID save NK2 changes that one time, but it has not been able to close
> by itself since.
>
> Is there a way to make saving of NK2 more regular?
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