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HELP - Outlook Error? [message #382569] Tue, 22 July 2008 01:00 Go to next message
Eric
Messages: 305
Registered: July 2006
Senior Member
Does anyone have any suggestions on Outlook?
Outlook 2003 (build 11.5608.5703) keeps closing after
encountering a problem during the receive task of message
send/receive from a POP3 server. On re-start the problem
keeps recuring. Any help would be appreciated as I'm all out of ideas.
Thanks in advance for any suggestions
Eric


The error signature sent to MS looks as follows:

AppName: outlook.exe
AppVer: 11.0.5510.0
AppStamp: 3f1380f0
ModName: msmapi32.dll
ModVer: 11.0.5601.0
ModStamp: 3f2cc673
fDebug: 0
Offset: 00015427
Re: HELP - Outlook Error? [message #385953] Fri, 25 July 2008 14:06 Go to previous message
bzb
Messages: 1
Registered: July 2008
Junior Member
YES! (Not to hijack this thread), but Outlook Safe mode worked for me. This
is a workable emergency solution for immediate use, but can you tell me what
this suggests in terms of the cause of the problem, so I can troubleshoot a
more permanent solution? Thanks!

bzb

"Roady [MVP]" wrote:

> Does it work in Outlook Safe Mode?
> Start-> Run; outlook.exe /safe
> If you have a virus scanner that integrates with Outlook, disable this
> integration and try again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Eric" <Eric@discussions.microsoft.com> wrote in message
> news:82E6510A-F03B-496B-B535-227C9C5E39A4@microsoft.com...
> > Does anyone have any suggestions on Outlook?
> > Outlook 2003 (build 11.5608.5703) keeps closing after
> > encountering a problem during the receive task of message
> > send/receive from a POP3 server. On re-start the problem
> > keeps recuring. Any help would be appreciated as I'm all out of ideas.
> > Thanks in advance for any suggestions
> > Eric
> >
> >
> > The error signature sent to MS looks as follows:
> >
> > AppName: outlook.exe
> > AppVer: 11.0.5510.0
> > AppStamp: 3f1380f0
> > ModName: msmapi32.dll
> > ModVer: 11.0.5601.0
> > ModStamp: 3f2cc673
> > fDebug: 0
> > Offset: 00015427
> >
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