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"Enter Network Password"

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"Enter Network Password" [message #426264] Tue, 07 October 2008 13:29 Go to next message
Terry Bennett
Messages: 27
Registered: February 2007
Junior Member
I seem to receive the above dialogue box with increasing regularity. It
presents with my log-in and password details all pre-filled but clicking on
'OK' only succeeds in making it disappear for a few seconds before it
pops-up again. The only way of getting rid of it is to click on 'Cancel'
and it is then removed for 3-4 minutes before appearing again. In the
meantime I can't receive any e-mails (although I can send them OK).

I seem to experience episodes of this that often last several days and then
the problem goes away again for weeks/months.

Any ideas? Highly irritating!
Re: "Enter Network Password" [message #426277] Tue, 07 October 2008 14:41 Go to previous messageGo to next message
Patrick Keenan
Messages: 38
Registered: July 2006
Member
"Terry Bennett" <terry.bennett1@virgin.net> wrote in message
news:O%23KrqtLKJHA.3644@TK2MSFTNGP05.phx.gbl...
>I seem to receive the above dialogue box with increasing regularity. It
>presents with my log-in and password details all pre-filled but clicking on
>'OK' only succeeds in making it disappear for a few seconds before it
>pops-up again. The only way of getting rid of it is to click on 'Cancel'
>and it is then removed for 3-4 minutes before appearing again. In the
>meantime I can't receive any e-mails (although I can send them OK).
>
> I seem to experience episodes of this that often last several days and
> then the problem goes away again for weeks/months.
>
> Any ideas? Highly irritating!

Are you ever able to send mails this way? Are you absolutely sure that
your logon credentials are correct? You can verify them at the ISP's
webmail page.

It's also possible that your ISP is experiencing problems with their
authentication server (which won't be used with webmail), and you must check
with them about this.

I've had very similar and increasingly frequent problems with my ISP's mail
service since they contracted it out to Hotmail. All other non-HM accounts
worked perfectly,. so I eventually just had to migrate away from those
accounts to a regular POP/SMTP provider. None of them exhibit this
behaviour *except* when their servers actually break.

HTH
-pk
Re: "Enter Network Password" [message #426301] Tue, 07 October 2008 16:54 Go to previous message
VanguardLH
Messages: 5893
Registered: September 2007
Senior Member
Terry Bennett wrote:

> I seem to receive the above dialogue box with increasing regularity. It
> presents with my log-in and password details all pre-filled but clicking on
> 'OK' only succeeds in making it disappear for a few seconds before it
> pops-up again. The only way of getting rid of it is to click on 'Cancel'
> and it is then removed for 3-4 minutes before appearing again. In the
> meantime I can't receive any e-mails (although I can send them OK).
>
> I seem to experience episodes of this that often last several days and then
> the problem goes away again for weeks/months.
>
> Any ideas? Highly irritating!

Major details were missing from your post, like:

- WHICH version of Outlook.
- WHICH version of Windows.
- WHAT type of e-mail account (POP, IMAP, HTTP, Exchange).
- WHICH antivirus program you use.
- If e-mail scanning is enabled or disabled in your antivirus program.
- If any other software interrogates your e-mail traffic, like antispam
programs.
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