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Outlook 2007 E-mail Duplication Problem

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Outlook 2007 E-mail Duplication Problem [message #428773] Tue, 14 October 2008 15:49 Go to next message
pd417
Messages: 6
Registered: October 2008
Junior Member
I recently migrated from Outlook Express to Outlook 2007. All went well
except for some reason every time I send a message there
is a copy of that item in my inbox as well as the sent item folder (and of
course to the recipient). I obviously don't want that message back in my
inbox.

How do I keep this from happening?
Re: Outlook 2007 E-mail Duplication Problem [message #428825] Tue, 14 October 2008 19:44 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
"pd417" <pd417@discussions.microsoft.com> wrote in message
news:BCC027D5-AD02-4C98-8A04-05461FB17798@microsoft.com...

>I recently migrated from Outlook Express to Outlook 2007. All went well
> except for some reason every time I send a message there
> is a copy of that item in my inbox as well as the sent item folder (and of
> course to the recipient). I obviously don't want that message back in my
> inbox.
>
> How do I keep this from happening?

What type of account and what mail provider?
--
Brian Tillman [MVP-Outlook]
Re: Outlook 2007 E-mail Duplication Problem [message #428953] Wed, 15 October 2008 07:53 Go to previous messageGo to next message
pd417
Messages: 6
Registered: October 2008
Junior Member
It's a standard POP account with Road Runner as my ISP

"Brian Tillman [MVP - Outlook]" wrote:

> "pd417" <pd417@discussions.microsoft.com> wrote in message
> news:BCC027D5-AD02-4C98-8A04-05461FB17798@microsoft.com...
>
> >I recently migrated from Outlook Express to Outlook 2007. All went well
> > except for some reason every time I send a message there
> > is a copy of that item in my inbox as well as the sent item folder (and of
> > course to the recipient). I obviously don't want that message back in my
> > inbox.
> >
> > How do I keep this from happening?
>
> What type of account and what mail provider?
> --
> Brian Tillman [MVP-Outlook]
>
>
Re: Outlook 2007 E-mail Duplication Problem [message #428977] Wed, 15 October 2008 08:46 Go to previous messageGo to next message
Brian Tillman
Messages: 25117
Registered: June 2006
Senior Member
"pd417" <pd417@discussions.microsoft.com> wrote in message
news:9BB05C39-828D-4426-9CAC-D289E8CEF56D@microsoft.com...

> It's a standard POP account with Road Runner as my ISP

Does the same thing happen if you start Outlook in safe mode?
(Click Start>Run enter "outlook.exe /safe" (without the quotes, but with the
space) in the Go field and click OK.)
--
Brian Tillman [MVP-Outlook]
Re: Outlook 2007 E-mail Duplication Problem [message #429003] Wed, 15 October 2008 09:35 Go to previous messageGo to next message
pd417
Messages: 6
Registered: October 2008
Junior Member
Just tried safe mode and the problem still exists.

My requirements are simple. All I want is incoming mail to be forwarded to
either my wife's inbox or mine based on who its addressed to. I did this in
Outlook Express and didn't have this problem.

"Brian Tillman [MVP - Outlook]" wrote:

> "pd417" <pd417@discussions.microsoft.com> wrote in message
> news:9BB05C39-828D-4426-9CAC-D289E8CEF56D@microsoft.com...
>
> > It's a standard POP account with Road Runner as my ISP
>
> Does the same thing happen if you start Outlook in safe mode?
> (Click Start>Run enter "outlook.exe /safe" (without the quotes, but with the
> space) in the Go field and click OK.)
> --
> Brian Tillman [MVP-Outlook]
>
>
Re: Outlook 2007 E-mail Duplication Problem [message #429043] Wed, 15 October 2008 11:05 Go to previous messageGo to next message
outlookmvp
Messages: 14613
Registered: June 2006
Senior Member
Are you using Rules are actually forwarding the messages? If rules, do you
have stop processing set? Is it a 'catch all' account or do you each have
your own username and passwords?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


"pd417" <pd417@discussions.microsoft.com> wrote in message
news:7D00BFD2-80E1-40E5-A91A-A35C15936993@microsoft.com...
> Just tried safe mode and the problem still exists.
>
> My requirements are simple. All I want is incoming mail to be forwarded
> to
> either my wife's inbox or mine based on who its addressed to. I did this
> in
> Outlook Express and didn't have this problem.
>
> "Brian Tillman [MVP - Outlook]" wrote:
>
>> "pd417" <pd417@discussions.microsoft.com> wrote in message
>> news:9BB05C39-828D-4426-9CAC-D289E8CEF56D@microsoft.com...
>>
>> > It's a standard POP account with Road Runner as my ISP
>>
>> Does the same thing happen if you start Outlook in safe mode?
>> (Click Start>Run enter "outlook.exe /safe" (without the quotes, but with
>> the
>> space) in the Go field and click OK.)
>> --
>> Brian Tillman [MVP-Outlook]
>>
>>
Re: Outlook 2007 E-mail Duplication Problem [message #429047] Wed, 15 October 2008 11:23 Go to previous messageGo to next message
pd417
Messages: 6
Registered: October 2008
Junior Member
I'm using Rules to move incoming e-mail to their respective inboxes.
Stop processing? Unfortunately, I do not know what that is.
Each account has its own username and password.

"Diane Poremsky [MVP]" wrote:

> Are you using Rules are actually forwarding the messages? If rules, do you
> have stop processing set? Is it a 'catch all' account or do you each have
> your own username and passwords?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "pd417" <pd417@discussions.microsoft.com> wrote in message
> news:7D00BFD2-80E1-40E5-A91A-A35C15936993@microsoft.com...
> > Just tried safe mode and the problem still exists.
> >
> > My requirements are simple. All I want is incoming mail to be forwarded
> > to
> > either my wife's inbox or mine based on who its addressed to. I did this
> > in
> > Outlook Express and didn't have this problem.
> >
> > "Brian Tillman [MVP - Outlook]" wrote:
> >
> >> "pd417" <pd417@discussions.microsoft.com> wrote in message
> >> news:9BB05C39-828D-4426-9CAC-D289E8CEF56D@microsoft.com...
> >>
> >> > It's a standard POP account with Road Runner as my ISP
> >>
> >> Does the same thing happen if you start Outlook in safe mode?
> >> (Click Start>Run enter "outlook.exe /safe" (without the quotes, but with
> >> the
> >> space) in the Go field and click OK.)
> >> --
> >> Brian Tillman [MVP-Outlook]
> >>
> >>
>
Re: Outlook 2007 E-mail Duplication Problem [message #429106] Wed, 15 October 2008 14:02 Go to previous messageGo to next message
outlookmvp
Messages: 14613
Registered: June 2006
Senior Member
Stop processing is an action in rules wizard. The rule should read ' move
message and stop processing'

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


"pd417" <pd417@discussions.microsoft.com> wrote in message
news:FAAF1C4E-21CB-418C-824D-29A444C51367@microsoft.com...
> I'm using Rules to move incoming e-mail to their respective inboxes.
> Stop processing? Unfortunately, I do not know what that is.
> Each account has its own username and password.
>
> "Diane Poremsky [MVP]" wrote:
>
>> Are you using Rules are actually forwarding the messages? If rules, do
>> you
>> have stop processing set? Is it a 'catch all' account or do you each
>> have
>> your own username and passwords?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "pd417" <pd417@discussions.microsoft.com> wrote in message
>> news:7D00BFD2-80E1-40E5-A91A-A35C15936993@microsoft.com...
>> > Just tried safe mode and the problem still exists.
>> >
>> > My requirements are simple. All I want is incoming mail to be
>> > forwarded
>> > to
>> > either my wife's inbox or mine based on who its addressed to. I did
>> > this
>> > in
>> > Outlook Express and didn't have this problem.
>> >
>> > "Brian Tillman [MVP - Outlook]" wrote:
>> >
>> >> "pd417" <pd417@discussions.microsoft.com> wrote in message
>> >> news:9BB05C39-828D-4426-9CAC-D289E8CEF56D@microsoft.com...
>> >>
>> >> > It's a standard POP account with Road Runner as my ISP
>> >>
>> >> Does the same thing happen if you start Outlook in safe mode?
>> >> (Click Start>Run enter "outlook.exe /safe" (without the quotes, but
>> >> with
>> >> the
>> >> space) in the Go field and click OK.)
>> >> --
>> >> Brian Tillman [MVP-Outlook]
>> >>
>> >>
>>
Re: Outlook 2007 E-mail Duplication Problem [message #429130] Wed, 15 October 2008 15:31 Go to previous message
pd417
Messages: 6
Registered: October 2008
Junior Member
I tried the stop processing rule. All incoming message are directed to the
generic Inbox instead of either mine or my wife's inbox. Now, at least the
sent message isn't reappearing back in the senders inbox, so we're making
some progress.

"Diane Poremsky [MVP]" wrote:

> Stop processing is an action in rules wizard. The rule should read ' move
> message and stop processing'
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "pd417" <pd417@discussions.microsoft.com> wrote in message
> news:FAAF1C4E-21CB-418C-824D-29A444C51367@microsoft.com...
> > I'm using Rules to move incoming e-mail to their respective inboxes.
> > Stop processing? Unfortunately, I do not know what that is.
> > Each account has its own username and password.
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Are you using Rules are actually forwarding the messages? If rules, do
> >> you
> >> have stop processing set? Is it a 'catch all' account or do you each
> >> have
> >> your own username and passwords?
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-request@lists.outlooktips.net
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
> >>
> >> You can access this newsgroup by visiting
> >> http://www.microsoft.com/office/community/en-us/default.mspx or point
> >> your
> >> newsreader to msnews.microsoft.com.
> >>
> >>
> >> "pd417" <pd417@discussions.microsoft.com> wrote in message
> >> news:7D00BFD2-80E1-40E5-A91A-A35C15936993@microsoft.com...
> >> > Just tried safe mode and the problem still exists.
> >> >
> >> > My requirements are simple. All I want is incoming mail to be
> >> > forwarded
> >> > to
> >> > either my wife's inbox or mine based on who its addressed to. I did
> >> > this
> >> > in
> >> > Outlook Express and didn't have this problem.
> >> >
> >> > "Brian Tillman [MVP - Outlook]" wrote:
> >> >
> >> >> "pd417" <pd417@discussions.microsoft.com> wrote in message
> >> >> news:9BB05C39-828D-4426-9CAC-D289E8CEF56D@microsoft.com...
> >> >>
> >> >> > It's a standard POP account with Road Runner as my ISP
> >> >>
> >> >> Does the same thing happen if you start Outlook in safe mode?
> >> >> (Click Start>Run enter "outlook.exe /safe" (without the quotes, but
> >> >> with
> >> >> the
> >> >> space) in the Go field and click OK.)
> >> >> --
> >> >> Brian Tillman [MVP-Outlook]
> >> >>
> >> >>
> >>
>
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