| Start outlook without Exchange [message #439586] |
Wed, 05 November 2008 11:29  |
Gary Miller
Messages: 9
Registered: August 2006 |
Junior Member |
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Can I start outlook without connecting to my Exchange server? Each time I
attempt the "work offline" option I get the following message
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. The information store count not be
opened."
I am pretty positive my Outlook pst file is not corrupt. A week ago I lost
the connection to the server for a few hours and received the same message.
As soon as the exchange server was back online everything worked fine.
But I cannot start Outlook at all now to look at existing emails and emails
received on different accounts ( non Exchange ) because of the above
message.
Thanks,
Gary
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| Re: Start outlook without Exchange [message #439617] |
Wed, 05 November 2008 12:15  |
Gary Miller
Messages: 9
Registered: August 2006 |
Junior Member |
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Vince
The problem is I cannot get into Outlook to enable offline access.
Gary
"Vince Averello" <vince@omegageek.com> wrote in message
news:90BF052E-85C0-4C68-8541-6AB34033F62B@microsoft.com...
> Do you have offline access enabled? Check out this article:
> http://office.microsoft.com/en-us/outlook/HP012329351033.asp x?pid=CH100776841033
>
> "Gary Miller" <gary@lucero.com> wrote in message
> news:6umQk.184$Si6.91@newsfe01.iad...
>> Can I start outlook without connecting to my Exchange server? Each time
>> I attempt the "work offline" option I get the following message
>>
>> "Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
>> The set of folders cannot be opened. The information store count not be
>> opened."
>>
>> I am pretty positive my Outlook pst file is not corrupt. A week ago I
>> lost the connection to the server for a few hours and received the same
>> message. As soon as the exchange server was back online everything worked
>> fine.
>>
>> But I cannot start Outlook at all now to look at existing emails and
>> emails received on different accounts ( non Exchange ) because of the
>> above message.
>
>
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| Re: Start outlook without Exchange [message #439624] |
Wed, 05 November 2008 12:45 |
Gary Miller
Messages: 9
Registered: August 2006 |
Junior Member |
|
|
Diane
I have a PST file because I have multiple accounts. One account is an
exchange account and the 2nd account is POP3 account.
So if I understand correctly I cannot do anything until my Exchange server
comes back online?
Gary
"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
news:uj7OIX4PJHA.576@TK2MSFTNGP04.phx.gbl...
> Are you using an exchange account? They don't normally use a PST. If the
> exchange server is accessible sometimes, configure it for offline access
> in control panel, mail. You'll need to do this when the server is
> accessible. If its never accessible, you can add a pst from the control
> panel, mail dialog. If you connect to exchange while the pst is set as
> default it will delete all mail from the server.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Gary Miller" <gary@lucero.com> wrote in message
> news:s9nQk.12$532.3@newsfe01.iad...
>> Vince
>> The problem is I cannot get into Outlook to enable offline access.
>>
>> Gary
>> "Vince Averello" <vince@omegageek.com> wrote in message
>> news:90BF052E-85C0-4C68-8541-6AB34033F62B@microsoft.com...
>>> Do you have offline access enabled? Check out this article:
>>> http://office.microsoft.com/en-us/outlook/HP012329351033.asp x?pid=CH100776841033
>>>
>>> "Gary Miller" <gary@lucero.com> wrote in message
>>> news:6umQk.184$Si6.91@newsfe01.iad...
>>>> Can I start outlook without connecting to my Exchange server? Each
>>>> time I attempt the "work offline" option I get the following message
>>>>
>>>> "Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
>>>> The set of folders cannot be opened. The information store count not
>>>> be opened."
>>>>
>>>> I am pretty positive my Outlook pst file is not corrupt. A week ago I
>>>> lost the connection to the server for a few hours and received the same
>>>> message. As soon as the exchange server was back online everything
>>>> worked fine.
>>>>
>>>> But I cannot start Outlook at all now to look at existing emails and
>>>> emails received on different accounts ( non Exchange ) because of the
>>>> above message.
>>>
>>>
>>
>>
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| Re: Start outlook without Exchange [message #439680] |
Wed, 05 November 2008 12:58 |
outlookmvp
Messages: 14613
Registered: June 2006 |
Senior Member |
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No, you can set the pst as default delivery and the pop account as default
to get into outlook - that should let outlook load so you can set it to work
offline - just remember to change the settings back before you connect to
exchange and set exchange to work offline so its not a problem in the
future.
If it still won't open, copy the profile and delete the exchange acct from
the copied profile - this is also done in control panel, mail. Set it to
always ask which profile to choose when opening. (Or do it instead of
changing the accounts around.)
--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net
EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
"Gary Miller" <gary@lucero.com> wrote in message
news:eCnQk.28$ID5.21@newsfe01.iad...
> Diane
> I have a PST file because I have multiple accounts. One account is an
> exchange account and the 2nd account is POP3 account.
>
> So if I understand correctly I cannot do anything until my Exchange server
> comes back online?
>
> Gary
> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> news:uj7OIX4PJHA.576@TK2MSFTNGP04.phx.gbl...
>> Are you using an exchange account? They don't normally use a PST. If the
>> exchange server is accessible sometimes, configure it for offline access
>> in control panel, mail. You'll need to do this when the server is
>> accessible. If its never accessible, you can add a pst from the control
>> panel, mail dialog. If you connect to exchange while the pst is set as
>> default it will delete all mail from the server.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your newsreader to msnews.microsoft.com.
>>
>>
>> "Gary Miller" <gary@lucero.com> wrote in message
>> news:s9nQk.12$532.3@newsfe01.iad...
>>> Vince
>>> The problem is I cannot get into Outlook to enable offline access.
>>>
>>> Gary
>>> "Vince Averello" <vince@omegageek.com> wrote in message
>>> news:90BF052E-85C0-4C68-8541-6AB34033F62B@microsoft.com...
>>>> Do you have offline access enabled? Check out this article:
>>>> http://office.microsoft.com/en-us/outlook/HP012329351033.asp x?pid=CH100776841033
>>>>
>>>> "Gary Miller" <gary@lucero.com> wrote in message
>>>> news:6umQk.184$Si6.91@newsfe01.iad...
>>>>> Can I start outlook without connecting to my Exchange server? Each
>>>>> time I attempt the "work offline" option I get the following message
>>>>>
>>>>> "Cannot start Microsoft Office Outlook. Cannot open the Outlook
>>>>> window. The set of folders cannot be opened. The information store
>>>>> count not be opened."
>>>>>
>>>>> I am pretty positive my Outlook pst file is not corrupt. A week ago I
>>>>> lost the connection to the server for a few hours and received the
>>>>> same message. As soon as the exchange server was back online
>>>>> everything worked fine.
>>>>>
>>>>> But I cannot start Outlook at all now to look at existing emails and
>>>>> emails received on different accounts ( non Exchange ) because of the
>>>>> above message.
>>>>
>>>>
>>>
>>>
>
>
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| Re: Start outlook without Exchange [message #439681] |
Wed, 05 November 2008 13:34 |
Gary Miller
Messages: 9
Registered: August 2006 |
Junior Member |
|
|
Diane
How do I set the pst as default delivery if I cannot get into Outlook?
Gary
"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
news:%23K8YPl4PJHA.4848@TK2MSFTNGP03.phx.gbl...
> No, you can set the pst as default delivery and the pop account as default
> to get into outlook - that should let outlook load so you can set it to
> work offline - just remember to change the settings back before you
> connect to exchange and set exchange to work offline so its not a problem
> in the future.
>
> If it still won't open, copy the profile and delete the exchange acct from
> the copied profile - this is also done in control panel, mail. Set it to
> always ask which profile to choose when opening. (Or do it instead of
> changing the accounts around.)
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Gary Miller" <gary@lucero.com> wrote in message
> news:eCnQk.28$ID5.21@newsfe01.iad...
>> Diane
>> I have a PST file because I have multiple accounts. One account is an
>> exchange account and the 2nd account is POP3 account.
>>
>> So if I understand correctly I cannot do anything until my Exchange
>> server comes back online?
>>
>> Gary
>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
>> news:uj7OIX4PJHA.576@TK2MSFTNGP04.phx.gbl...
>>> Are you using an exchange account? They don't normally use a PST. If
>>> the exchange server is accessible sometimes, configure it for offline
>>> access in control panel, mail. You'll need to do this when the server is
>>> accessible. If its never accessible, you can add a pst from the control
>>> panel, mail dialog. If you connect to exchange while the pst is set as
>>> default it will delete all mail from the server.
>>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Outlook Tips: http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>
>>> Outlook Tips by email:
>>> dailytips-subscribe-request@lists.outlooktips.net
>>>
>>> EMO - a weekly newsletter about Outlook and Exchange:
>>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>>
>>> You can access this newsgroup by visiting
>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>> your newsreader to msnews.microsoft.com.
>>>
>>>
>>> "Gary Miller" <gary@lucero.com> wrote in message
>>> news:s9nQk.12$532.3@newsfe01.iad...
>>>> Vince
>>>> The problem is I cannot get into Outlook to enable offline access.
>>>>
>>>> Gary
>>>> "Vince Averello" <vince@omegageek.com> wrote in message
>>>> news:90BF052E-85C0-4C68-8541-6AB34033F62B@microsoft.com...
>>>>> Do you have offline access enabled? Check out this article:
>>>>> http://office.microsoft.com/en-us/outlook/HP012329351033.asp x?pid=CH100776841033
>>>>>
>>>>> "Gary Miller" <gary@lucero.com> wrote in message
>>>>> news:6umQk.184$Si6.91@newsfe01.iad...
>>>>>> Can I start outlook without connecting to my Exchange server? Each
>>>>>> time I attempt the "work offline" option I get the following message
>>>>>>
>>>>>> "Cannot start Microsoft Office Outlook. Cannot open the Outlook
>>>>>> window. The set of folders cannot be opened. The information store
>>>>>> count not be opened."
>>>>>>
>>>>>> I am pretty positive my Outlook pst file is not corrupt. A week ago
>>>>>> I lost the connection to the server for a few hours and received the
>>>>>> same message. As soon as the exchange server was back online
>>>>>> everything worked fine.
>>>>>>
>>>>>> But I cannot start Outlook at all now to look at existing emails and
>>>>>> emails received on different accounts ( non Exchange ) because of the
>>>>>> above message.
>>>>>
>>>>>
>>>>
>>>>
>>
>>
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| Re: Start outlook without Exchange [message #439914] |
Thu, 06 November 2008 04:26 |
Brian Tillman
Messages: 25117
Registered: June 2006 |
Senior Member |
|
|
"Gary Miller" <gary@lucero.com> wrote in message
news:eCnQk.28$ID5.21@newsfe01.iad...
> I have a PST file because I have multiple accounts. One account is an
> exchange account and the 2nd account is POP3 account.
There is no relationship between the number of accounts and the number of
PSTs.
--
Brian Tillman [MVP-Outlook]
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| Re: Start outlook without Exchange [message #440128] |
Thu, 06 November 2008 11:25 |
Gary Miller
Messages: 9
Registered: August 2006 |
Junior Member |
|
|
Brian
Agreed. But since I have both Exchange accounts and POP accounts I knew I
would have a PST file.
Gary
"Brian Tillman [MVP - Outlook]" <tillman1952@yahoo.com> wrote in message
news:%23SAEVrAQJHA.4084@TK2MSFTNGP04.phx.gbl...
> "Gary Miller" <gary@lucero.com> wrote in message
> news:eCnQk.28$ID5.21@newsfe01.iad...
>
>> I have a PST file because I have multiple accounts. One account is an
>> exchange account and the 2nd account is POP3 account.
>
> There is no relationship between the number of accounts and the number of
> PSTs.
> --
> Brian Tillman [MVP-Outlook]
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| Re: Start outlook without Exchange [message #440151] |
Thu, 06 November 2008 12:34 |
Brian Tillman
Messages: 25117
Registered: June 2006 |
Senior Member |
|
|
"Gary Miller" <gary@lucero.com> wrote in message
news:exHQk.3165$dy1.3134@newsfe01.iad...
> Agreed. But since I have both Exchange accounts and POP accounts I knew I
> would have a PST file.
Exchange and POP accounts in the same profile always share the same set of
default folders.
--
Brian Tillman [MVP-Outlook]
|
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