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blocked attachments [message #468181] Sat, 10 January 2009 08:43 Go to next message
cold in NC
Messages: 4
Registered: January 2009
Junior Member
Hello. I am trying to send .docx to someone and they never get my
attachments. Everyone else has no problems. What is causing this and how can
I fix it?
Re: blocked attachments [message #468184] Sat, 10 January 2009 08:56 Go to previous messageGo to next message
bens
Messages: 7940
Registered: June 2006
Senior Member
Sort of hard to say without any information. My best guess is that they
have a filter of some kind (spam or antivirus perhaps) that is blocking
or stripping the attachments.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



"cold in NC" <coldinNC@discussions.microsoft.com> wrote in message
news:53B6B8B5-2454-4C97-A58D-0DA68CC8E9E1@microsoft.com:

> Hello. I am trying to send .docx to someone and they never get my
> attachments. Everyone else has no problems. What is causing this and how can
> I fix it?
Re: blocked attachments [message #468190] Sat, 10 January 2009 09:19 Go to previous messageGo to next message
cold in NC
Messages: 4
Registered: January 2009
Junior Member
Any idea on what to troubleshoot for first?

"Ben M. Schorr - MVP (OneNote)" wrote:

> Sort of hard to say without any information. My best guess is that they
> have a filter of some kind (spam or antivirus perhaps) that is blocking
> or stripping the attachments.
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com
> Author - The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/5m3f5q
>
>
>
> "cold in NC" <coldinNC@discussions.microsoft.com> wrote in message
> news:53B6B8B5-2454-4C97-A58D-0DA68CC8E9E1@microsoft.com:
>
> > Hello. I am trying to send .docx to someone and they never get my
> > attachments. Everyone else has no problems. What is causing this and how can
> > I fix it?
>
>
Re: blocked attachments [message #468191] Sat, 10 January 2009 09:44 Go to previous messageGo to next message
Ken Isaacson
Messages: 10
Registered: January 2009
Junior Member
I'm no expert, but most ISPs have a way to check for messages online (as
opposed to downloading them onto your computer). (For example, with a
Verizon email address, I can go to netmail.verizon.net and check my emails
there.

Your recipient could check to see if you messages are there on his ISPs
server. If they are, that would suggest that they're getting intercepted in
the process of being downloaded from the ISP server to his computer...which
would then suggest there's some spam or antivirus program on his computer
that's interfering.

On the other hand, if the messages aren't even showing up on the ISPs
server, then it would seem that the ISP is intercepting them...

Hope this helps.

Ken Isaacson
SILENT COUNSEL, a legal thriller
www.KenIsaacson.com



"cold in NC" <coldinNC@discussions.microsoft.com> wrote in message
news:E0ABD2D1-0F4A-4BB1-A000-4197B529952C@microsoft.com...
> Any idea on what to troubleshoot for first?
>
> "Ben M. Schorr - MVP (OneNote)" wrote:
>
>> Sort of hard to say without any information. My best guess is that they
>> have a filter of some kind (spam or antivirus perhaps) that is blocking
>> or stripping the attachments.
>>
>> --
>> -Ben-
>> Ben M. Schorr, MVP
>> Roland Schorr & Tower
>> http://www.rolandschorr.com
>> http://www.officeforlawyers.com
>> Author - The Lawyer's Guide to Microsoft Outlook 2007:
>> http://tinyurl.com/5m3f5q
>>
>>
>>
>> "cold in NC" <coldinNC@discussions.microsoft.com> wrote in message
>> news:53B6B8B5-2454-4C97-A58D-0DA68CC8E9E1@microsoft.com:
>>
>> > Hello. I am trying to send .docx to someone and they never get my
>> > attachments. Everyone else has no problems. What is causing this and
>> > how can
>> > I fix it?
>>
>>
Re: blocked attachments [message #468195] Sat, 10 January 2009 09:54 Go to previous message
Gordon
Messages: 5790
Registered: June 2006
Senior Member
"cold in NC" <coldinNC@discussions.microsoft.com> wrote in message
news:BF7BDFE4-C2E5-459E-B799-F77608723AC3@microsoft.com...
> They do not get an attachment message. But I have also sent him
> Illustrator
> files and Excel files with no luck. The attachments do not even appear.
>


But they do get the message?
Are you sending in Rich Text Format to a non-Outlook user?
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