|Use of Journal to keep track of phone calls and notes. [message #468541]
||Mon, 12 January 2009 08:19
Registered: January 2009
I thought Outlook 2007 was a way to keep track of what your conversations |
are. Unfortunately I cannot figure out how to post a journal entry for a
I know the help says to go to Actions on the Contact Ribbon and Create a
Journal Entry, but there is no such link on the Contact Ribbon.
How do I keep track of my conversations with a contact. There also does not
appear to be a way to link a Journal entry with a contact if you go by
opening the Journal entry first. UPDATE, found that, by typing name it will
pull up contact. I was looking for a search window.
I would like to start using Outlook as my contact manager, but Act! is a
much easier tool for keeping track of appointments, activities and history on
a contact. Can Outlook do the same?