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Unstable [message #468988] Tue, 13 January 2009 11:02 Go to next message
royalpei
Messages: 10
Registered: January 2008
Junior Member
For the last few days my Outlook is 'jittery', unstable.
Posts do not readily open and my typing lags.

I have done a restore and installed Outlook again, still the same.
I dont know if I am describing enough, but it just is not right.
Sue
RE: Unstable [message #468997] Tue, 13 January 2009 12:02 Go to previous messageGo to next message
royalpei
Messages: 10
Registered: January 2008
Junior Member
"K. Orland" wrote:

> What version of Outlook and what type of account? Is antivirus configured to
> integrate with OutlooK?

It is Outlook 2007, pop/smtp account.
It has always run just fine with AVG, the problem only just started, nothing
has changed with either program. Yes,it is configured to work with it.
Sue
RE: Unstable [message #469173] Wed, 14 January 2009 08:19 Go to previous messageGo to next message
royalpei
Messages: 10
Registered: January 2008
Junior Member
Kathleen, thanks....I did all of this,plus I have a back up a few feet away
with the EXACT same programs on and it is stable.
Now that I study the PC, the HD light,it flashes constantly and seems to be
causing the Outlook problem.
My husband has same PC, his isnt doing it.
Wonder what could be going on between the HD and Outlook?
ANY help would be appreciated.
Sue



Try stopping the AVG email scanning service temporarily to see if that
improves performance or not. If you don't disable the service, it will start
up as soon as you restart the PC or laptop.

In addition, check your Outlook Add Ins. You can disable them all, adding
them back one at a time to see which one may have caused the problem.

--
Kathleen Orland
RE: Unstable [message #469205] Wed, 14 January 2009 09:54 Go to previous message
KOrland
Messages: 4836
Registered: June 2006
Senior Member
Ensure Office 2007 is fully patched as well as the PC.

Solution 1: Rename or delete outcmd.dat, extend.dat, views.dat, the .srs
file, and
frmcache.dat. Outlook will recreate these files as needed. Do this while
Outlook is closed.

Solution 2: Create a new PST if you use one. Although the Outlook 2007 PST
is essentially identical to the PST format new to Outlook 2003, Outlook 2007
writes additional data to the PST.

Solution 3: Create a new profile. No need to delete the old profile just
yet, just make a new one to see if this resolves anything. If you upgraded
from an older version of Outlook, then it's highly recommended you create a
new profile.

Solution 4: Disable Outlook Setup Add-in (Cyberlink). This is the Instant
Office add-in on Dell computers that have Media Direct installed. This
add-in is responsible for converting meeting requests to recurring meetings.
If you're not using a Dell with Media Direct installed, this is not pertinent
for you.

Here is another thing that might slow Outlook down as well:

Instant messenger. The fix is to disable the link to Instant Messenger on
Outlook's Tools, Options, Other tab.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"royalpei" wrote:

> Kathleen, thanks....I did all of this,plus I have a back up a few feet away
> with the EXACT same programs on and it is stable.
> Now that I study the PC, the HD light,it flashes constantly and seems to be
> causing the Outlook problem.
> My husband has same PC, his isnt doing it.
> Wonder what could be going on between the HD and Outlook?
> ANY help would be appreciated.
> Sue
>
>
>
> Try stopping the AVG email scanning service temporarily to see if that
> improves performance or not. If you don't disable the service, it will start
> up as soon as you restart the PC or laptop.
>
> In addition, check your Outlook Add Ins. You can disable them all, adding
> them back one at a time to see which one may have caused the problem.
>
> --
> Kathleen Orland
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