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New History Item, Mail Message sends all messages as Rich Text Format [message #156802] Tue, 10 April 2007 14:48
bpiesik
Messages: 1
Registered: April 2007
Location: NULL
Junior Member

We are using Business Contact Manager 2007 with Outlook 2007. We are
not using Exchange server as a backend, just plain old pop3/smtp mail
servers. Problem we are having is when we open up an account, Click
on New History Item, Mail Message, and if we send an attachment with
that, the person that receives the message gets it in Rich Text
format.

If we right click on the Email address itself and click on Send
Mail. The message will be sent out fine.

Right click on the message and looking at the properties of the email
address has the internet format listed as "Let Outlook decide the best
sending format"

Is there something that we set up incorrectly that this is happening?

Thanks in advanced.

Brian Piesik

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