Public Folder HelpDesk for Outlook
Oct 04, 2006
Public Folder HelpDesk for Outlook, for efficient work with support cases. Problems and requests are organized in Microsoft Outlook® and easily distributed among support managers. No extra application – helpdesk available right inside Outlook. Integrated Knowledge Base. Report tool to generate reports and graphs based on closed tickets, to follow up support teams performance and work load. Works with Outlook 2000–2003
You can get detailed information about connector on the product page http://www.kalmstrom.nu/products/Outlook/PFHelpDesk